MrBet Privacy Policy

At Mr Bet, we respect your privacy and are fully committed to protecting the personal data you share with us when you register, deposit, play or withdraw at MrBet Casino. This Privacy Policy explains what information we collect, why we collect it, how long we keep it, and what rights you have regarding your data when you use mr bet casino nz services through our website, our mrbet app or our desktop and mobile platforms. By creating an account, using mr bet login credentials, or accessing our services in any other way, you agree to the practices described below.

Who We Are

Our services are operated by Ascenda International SRL, registered in San Jose, Costa Rica, and licensed under Anjouan license ALSI-202507003-FI1. Payment processing on our platform is handled by Novidus LTD, a Cyprus-registered company. When we refer to "we", "our" or "us" throughout this policy, we mean Mr Bet and its operating entities acting together to deliver mr bet casino services to you.

Information We Collect

We collect information directly from you and automatically as you interact with our platform. This includes:

• Registration details such as your name, date of birth, email address and phone number, which we require to activate your mr bet login and verify your eligibility to play
• Identity and address verification documents, especially where cumulative withdrawals exceed €2,000 and additional checks are required
• Payment details, including card, e-wallet or cryptocurrency wallet information used for deposits and withdrawals
• Gaming activity, including wagers, bets, bonus usage and redemption of any mr bet bonus code, mr bet promo code or mr bet no deposit bonus code you apply to your account
• Technical data such as your IP address, device type, browser, and location, which we use to enforce restricted-country rules and detect prohibited VPN or proxy use
• Communications you send us via email, live chat, phone or social media support channels

How We Use Your Information

Our MrBet platform uses your personal data for several legitimate purposes. We at MrBet process your information to open and manage your account, verify your identity, and confirm that you are not accessing our services from a restricted jurisdiction. We use your data to process deposits and withdrawals, apply welcome bonuses, cashback and loyalty rewards, and to communicate with you about promotions such as mr bet promo codes existing players may claim, or mr bet no deposit bonus codes issued during campaigns. We also use your information to prevent fraud, comply with anti-money laundering obligations, and support responsible gaming tools such as self-exclusion requests.

Cookies and Tracking Technologies

Our Mr Bet website and mrbet casino app use cookies and similar technologies to remember your preferences, keep you signed in between sessions, and analyse how you use our slots, live casino and sports betting sections. Cookies also help us tailor promotions, including free spins offers, to your gaming habits. You can manage cookie preferences through your browser settings at any time; further details are available in our separate Cookie Policy.

How We Share Your Information

We do not sell your personal data. However, we may share information with:

• Payment processors, including Novidus LTD, to complete deposits and withdrawals
• Identity verification providers who confirm your age and identity before you can access mr bet casino login features or withdraw funds
• Game and software providers who need limited data to deliver slots, live dealer tables and other content on our platform
• Regulatory bodies, including the Anjouan Offshore Financial Authority, where required by our license
• Law enforcement or courts, where we are legally obliged to disclose information

Data Security

We at Mr Bet apply industry-standard technical and organisational measures to protect your data, including encryption of sensitive information, restricted internal access, and secure servers for storing account and payment records. While we work hard to safeguard your information whenever you use mr bet casino app or our website, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Because our MrBet operations involve entities in Costa Rica and Cyprus, your data may be transferred outside your country of residence. Wherever such transfers occur, we take reasonable steps to ensure your information receives an appropriate level of protection consistent with this policy.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to comply with legal, tax, anti-fraud and regulatory obligations. Records relating to self-exclusion, verification documents and transaction history may be kept even after account closure, as required by applicable gaming regulations.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your data, subject to our legal retention obligations
• Object to or restrict certain types of processing, including marketing communications
• Withdraw consent where processing is based on consent, without affecting past processing

To exercise any of these rights, you can contact our support team at support@mrbet.club, and we will respond within a reasonable timeframe.

Age Restrictions and Responsible Gaming

Our services are intended only for adults who meet the minimum legal gambling age in their jurisdiction. We process data related to self-exclusion requests, deposit limits and other responsible gaming tools to help you manage your play. Self-exclusion periods can range from 24 hours to two months, or be extended to a lifetime ban upon request, and we retain related records to enforce these choices consistently across our mr bet casino nz platform.

Restricted Jurisdictions

We do not knowingly collect data from, or provide services to, residents of jurisdictions listed as restricted in our Terms and Conditions. If we determine that you are accessing MrBet from a prohibited location, including through VPN or proxy services, we reserve the right to suspend your account and process your data solely for compliance and investigation purposes.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically whenever you use mr bet login or mrbet casino login features.

Contact Us

If you have questions about how we handle your personal data, or wish to exercise any of your privacy rights, please contact our support team via email at support@mrbet.club, through live chat available 24/7, or by phone. We are committed to responding promptly and transparently to all privacy-related inquiries from our players.